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Topic: Case Study.
7. Rakesh is a responsible district level officer, who enjoys the trust of his higher officials. Knowing his honesty, the government entrusted him with the responsibility of identifying the beneficiaries under a health care scheme meant for senior citizens.
The criteria to be a beneficiary are the following:
(a) 60 years of age or above.
(b) Belonging to a reserved community.
(c) Family income of less than 1 Lakh rupees per annum.
(d) Post-treatment prognosis is likely to be high to make a positive difference to the quality of life of the beneficiary.
One day, an old couple visited Rakesh’s office with their application. They have been the residents of a village in his district since their birth. The old man is diagnosed with a rare condition that causes obstruction in the large intestine. As a consequence, he has severe abdominal pain frequently that prevents him from doing any physical labour. The couple has no children to support them. The expert surgeon whom they contacted is willing to do the surgery without charging any fee. However, the couple will have to bear the cost of incidental charges, such as medicines, hospitalization, etc., to the tune of rupees one lakh. The couple fulfils all the criteria except criterion ‘b’. However, any financial aid would certainly make a significant difference in their quality of life.
How should Rakesh respond to the situation? (250 words) (UPSC2018)
Difficulty level: Moderate
Why the question:
The question is part of the static syllabus of General studies paper – 4 and part of ‘Case Study Fridays’ in Mission-2022 Secure.
Structure of the answer:
Introduction:
Begin by writing about the facts of the case.
Body:
Write about the approach that Rakesh must take to help the couple while also not committing any unethical act in helping the couple. Mention alternate ways in which Rakesh can address the situation.
Conclusion:
Conclude by summarising on the need of empathy among civil servants towards weaker sections.
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