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Topic: Aptitude and foundational values for Civil Service, integrity, impartiality and nonpartisanship, objectivity, dedication to public service, empathy, tolerance and compassion towards the weaker-sections.
7. Empathy is a key skill for relationships, conflict management and conflict resolution across work cultures. Elaborate. (150 Words)
Difficulty Level: Easy
Why the question:
The question is part of the static syllabus of General studies paper – 4.
Key Demand of the question:
To write about the importance of empathy.
Directive word:
Elaborate – Give a detailed account as to how and why it occurred, or what is the context. You must be defining key terms wherever appropriate and substantiate with relevant associated facts.
Structure of the answer:
Introduction:
Begin by defining empathy.
Body:
Briefly touch upon the concept of empathy and thereafter elaborate on how empathy is the most important component of being emotionally intelligent – ability to communicate, understanding others’ thoughts, views, and feelings, important aspect of EQ etc. Give examples to justify the same.
Conclusion:
Give a concise summation of your views to conclude the answer.
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