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Topic: Citizen’s Charters
7. Explain the basic principles of citizens’ charter movement and bring out its importance. (150 words)
Difficulty level: Easy
Why the question: The question is part of the static syllabus of General studies paper – 4 and part of ‘Conceptual Tuesdays’ in Mission-2022 Secure.
Key Demand of the question: To explain the concept of Moral Relativism using examples.
Directive word:
Explain – Clarify the topic by giving a detailed account as to how and why it occurred, or what is the context. You must be defining key terms wherever appropriate and substantiate with relevant associated facts.
Structure of the answer:
Introduction:
Begin the answer by defining a citizen charter.
Body:
First, discuss the core principles of a citizen’s charter; Awareness: About citizen’s entitlements; time, period and quality of service delivery, Simple to understand, Moral backing, Accountability: Individual and of organization, Transparency: Rules/ Procedures/ Schemes/Grievances, Empowerment: Citizens especially weaker sections.
Next, write about the importance of above.
Conclusion:
Conclude by summarising.
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